Move Aimed at Providing Access to Citizen-Centric Services Under One Roof
Dhuri (Sangrur), May 21 –
Punjab Chief Minister Bhagwant Singh Mann on Wednesday dedicated the Chief Minister’s Facilitation Centre at Dhuri to ensure effective, transparent, and accessible governance for the residents of the Dhuri constituency.
Dedicating the center, the Chief Minister said it will act as a Single Window system for residents of the Dhuri constituency to access all government services under one roof. He added that the initiative aims to bridge the gap between the public and government offices, increase transparency, improve access to data and its analysis for the residents of Dhuri Assembly constituency and ensure quicker redressal of citizen grievances. Bhagwant Singh Mann said this will promote more citizen-centric governance, build public trust, and enhance service delivery.
The Chief Minister stated that the center has been established at a cost of Rs. 1.21 crore, and features six counters and a reception desk. He added that it also includes a meeting-cum-conference hall, and the primary objective is to improve coordination between the public and government offices. Bhagwant Singh Mann emphasized that it will help in the timely resolution of public issues, and a Punjab Civil Services (PCS) officer will be in charge of the center.
The Chief Minister noted that the officer will oversee the delivery of services and monitor development projects in the area. He added that representatives from various departments—including Health, Revenue, Social Security, Police, and Administration—will be present at the center. Bhagwant Singh Mann said the Punjab Government currently provides 443 services through service centers, and this new facility will help people access those services more easily.
He further mentioned that forms for pension schemes, the Ayushman Bharat scheme, Ashirwad scheme, labor cards, Aadhaar card updates, and more will be filled and processed here. One of the key features of the center, the Chief Minister, said, is that citizens will no longer need to visit multiple offices repeatedly. Instead, the center will follow up with the respective departments until the task is completed
Additionally, the Chief Minister said that through Saanjh Kendras, assistance will be provided for preparing documents related to services such as passport issuance, character certificates, FIRs, DDR copies, and NOCs for loudspeakers and events. He emphasized that the Chief Minister’s Facilitation Centre aims to eliminate the harassment commonly faced by citizens in government offices. Bhagwant Singh Mann expressed hope that the center will become a beacon of hope for the common people.
